Awards

Award Title

Awarded By

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2025

Award Title

Awarded By

Travelers' Choice 2024

TripAdvisor

The Best Garden Terrace of Hotel

Shanghai WOW - 2024 Reader’s Pick Terrace

No. 1 in Hotels, Shanghai

Condé Nast Traveler's 2024 Readers' Choice Awards

UR SPA – Most Attractive Spa Treatment of the Year with the Revitalize for Spring and Summer Treatment

SpaChina Annual Wellness & Spa Awards 2024

PHÉNIX – One Diamond Restaurant

The Black Pearl Restaurant Guide 2024

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2024

Award Title

Awarded By

UR SPA –  The Most Effective Treatment of the Year

SpaChina Wellness & Spa Awards 2023

Four-Star Rated Hotel 2023

Forbes Travel Guide

China’s Top 100 Hotels of 2023

China Travel Awards by Travel +Leisure

Ugo Rinaldo – Chef of the Year

Stelliers Awards 2023

PHÉNIX – One Diamond Restaurant

The Black Pearl Restaurant Guide 2023

Best Luxury Urban Resort Hotel in Shanghai

Hurun Best of the Best Awards 2023

Premium Spa in Shanghai Star Performer

Hurun Best of the Best Awards 2023

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2023

Award Title

Awarded By

Mike Cai – Concierge Hotelier

Stelliers Awards 2022

PHÉNIX – Three Glasses Rating

China’s Wine List of the Year

UR SPA – The Best Online Star Spa of the Year

SpaChina Wellness & Spa Awards 2022

Four-Star Rated Hotels 2022

Forbes Travel Guide

#13 of "Top 20 Hotels in China"

Condé Nast Traveler's 2022 Readers' Choice Awards

Travelers’ Choice 2022

TripAdvisor

PHÉNIX – One Diamond Restaurant

The Black Pearl Restaurant Guide 2022

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2022

Award Title

Awarded By

Four-Star Rated Hotels 2021

Forbes Travel Guide

Travelers’ Choice 2021

TripAdviser

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2021

PHÉNIX – One Diamond Restaurant

The Black Pearl Guide Shanghai 2021

2021 Trip.com Gourmet – Platinum

Trip.com

Award Title

Awarded By

#13 of "Top 20 Hotels in China"

Condé Nast Traveller's 2020 Readers' Choice Awards

Four-Star Rated hotels 2020

Forbes Travel Guide

Travelers’ Choice 2020

TripAdvisor

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2020

Award Title

Awarded By

#2 of "Top 10 Hotels Asia/China"

Condé Nast Traveller's 2019 Readers' Choice Awards

Four-Star Rated Hotels 2019

Forbes Travel Guide

UR SPA - Best Traditional Chinese Massage

Harper's BAZAAR Malaysia-Spa Awards 2019

Top 25 Hotels – China

TripAdvisor’s Travellers’ Choice Awards

Top 25 Luxury Hotels – China

TripAdvisor’s Travellers’ Choice Awards

PHÉNIX – One Diamond Restaurant

The Black Pearl Guide Shanghai 2019

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2019

Award Title

Awarded By

2018 Annual Award – Best Hotel Western-style Food

Life Element

2018 Travelling Scope The 2^nd Stars Awards – Best Design Hotel

Travelling Scope

Four-Star Rated Hotels 2018

Forbes Travel Guide

Four-Star Rated Spas 2018

Forbes Travel Guide

Travelers' Choice 2018

TripAdvisor

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2018

China’s Top 100 Hotels

Travel + Leisure China

Luxury Hotels 2018 – Editor's Choice

Tripsavvy

China Top 10 Hotels

Condé Nast Traveler The Gold List 2018

Top 25 Luxury Hotels – China

TripAdvisor’s Travellers’ Choice Awards

Top 25 Hotels for Service – China

TripAdvisor’s Travellers’ Choice Awards

Award Title

Awarded By

Urban Resort of the Year

That's 2017 Hospitality Awards

The Gold List 2017

Condé Nast Traveler

Top 25 Best Luxury Hotels in China

TripAdvisor’s Travellers’ Choice Awards

50 Best Restaurants in Shanghai

Tatler

PHÉNIX – One Michelin Star Restaurant

The Michelin Guide Shanghai 2017

Award Title

Awarded By

Top 15 Hotels in China

Condé Nast Traveler

Certificate of Excellence

Tripadvisor

One of Editor’s Most Favorite Restaurants

Tatler

Top 25 Best Luxury Hotels in China

TripAdvisor’s Travellers’ Choice Awards

Award Title

Awarded By

Best Design / Boutique Hotel in China

National Geographic Traveler China

Top 10 Boutique Hotel in Greater China

China Global Traveler

The Best Service Hotel Award

City Traveler Best Hotel Awards 2015 - 2016

Ranked #5 Out of Top 40 Hotels in China

Condé Nast Traveler's Readers' Choice Awards 2015

Hall of Fame

Tripadvisor

Certificate of Excellence

Tripadvisor

Shanghai Best Restaurants

Tatler

Best Homey Hotel in Shanghai

Dianping.com

Granted 3-Glass Rating of China's Wine List of the Year Awards

China Sommelier Association

Top 25 Hotels in China

TripAdvisor's Travellers' Choice Awards

Designer Favourite Hotel

Designer Magazine

Hotel Gold List

Condé Nast Traveler China

Award Title

Awarded By

Best Experience Design

The Bund Best Design Hotels Award

Best Lobby Lounge

TimeOut Shanghai Magazine

Top 25 Hotels in China

Tripadvisor Travellers Awards

Top 25 Hotels in Asia and Top 40 Hotels in China

Conde Nast Traveler's Readers' Choice Awards

The Best Leisure Hotel Award

City Traveler Best Hotel Awards

Top 100 Hotels in China

Travel + Leisure China Travel Awards

Best SPA in Shanghai

TimeOut Shanghai Magazine

Selected Specialty Restaurant

Target Magazine

Modern City Category Winner - Fodor's Hotel Awards

Fodor's

Number 6/15 in "Best Spas in China"

The Inaugural Conde Nast China's Reader's Choice Awards

One of the "Top 30 Hotel Restaurants in China"

Conde Nast Traveler China

Top 25 Hotels in China & Top Luxury Hotels

TripAdvisor's Traveler's Choice Awards

Hotel Gold List

Conde Nast Traveler China

One of the "Best Restaurants in Shanghai"

Tatler China