Awards
2025
Award Title
Awarded By
PHÉNIX – Top 1000 Restaurants 2025
LA LISTE
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2025
2024
Award Title
Awarded By
Travelers' Choice 2024
TripAdvisor
The Best Garden Terrace of Hotel
Shanghai WOW - 2024 Reader’s Pick Terrace
No. 1 in Hotels, Shanghai
Condé Nast Traveler's 2024 Readers' Choice Awards
UR SPA – Most Attractive Spa Treatment of the Year with the Revitalize for Spring and Summer Treatment
SpaChina Annual Wellness & Spa Awards 2024
PHÉNIX – One Diamond Restaurant
The Black Pearl Restaurant Guide 2024
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2024
2023
Award Title
Awarded By
UR SPA – The Most Effective Treatment of the Year
SpaChina Wellness & Spa Awards 2023
Four-Star Rated Hotel 2023
Forbes Travel Guide
China’s Top 100 Hotels of 2023
China Travel Awards by Travel +Leisure
Ugo Rinaldo – Chef of the Year
Stelliers Awards 2023
PHÉNIX – One Diamond Restaurant
The Black Pearl Restaurant Guide 2023
Best Luxury Urban Resort Hotel in Shanghai
Hurun Best of the Best Awards 2023
Premium Spa in Shanghai Star Performer
Hurun Best of the Best Awards 2023
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2023
2022
Award Title
Awarded By
Mike Cai – Concierge Hotelier
Stelliers Awards 2022
PHÉNIX – Three Glasses Rating
China’s Wine List of the Year
UR SPA – The Best Online Star Spa of the Year
SpaChina Wellness & Spa Awards 2022
Four-Star Rated Hotels 2022
Forbes Travel Guide
#13 of "Top 20 Hotels in China"
Condé Nast Traveler's 2022 Readers' Choice Awards
Travelers’ Choice 2022
TripAdvisor
PHÉNIX – One Diamond Restaurant
The Black Pearl Restaurant Guide 2022
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2022
2021
Award Title
Awarded By
Four-Star Rated Hotels 2021
Forbes Travel Guide
Travelers’ Choice 2021
TripAdviser
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2021
PHÉNIX – One Diamond Restaurant
The Black Pearl Guide Shanghai 2021
2021 Trip.com Gourmet – Platinum
Trip.com
2020
Award Title
Awarded By
#13 of "Top 20 Hotels in China"
Condé Nast Traveller's 2020 Readers' Choice Awards
Four-Star Rated hotels 2020
Forbes Travel Guide
Travelers’ Choice 2020
TripAdvisor
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2020
2019
Award Title
Awarded By
#2 of "Top 10 Hotels Asia/China"
Condé Nast Traveller's 2019 Readers' Choice Awards
Four-Star Rated Hotels 2019
Forbes Travel Guide
UR SPA - Best Traditional Chinese Massage
Harper's BAZAAR Malaysia-Spa Awards 2019
Top 25 Hotels – China
TripAdvisor’s Travellers’ Choice Awards
Top 25 Luxury Hotels – China
TripAdvisor’s Travellers’ Choice Awards
PHÉNIX – One Diamond Restaurant
The Black Pearl Guide Shanghai 2019
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2019
2018
Award Title
Awarded By
2018 Annual Award – Best Hotel Western-style Food
Life Element
2018 Travelling Scope The 2nd Stars Awards – Best Design Hotel
Travelling Scope
Four-Star Rated Hotels 2018
Forbes Travel Guide
Four-Star Rated Spas 2018
Forbes Travel Guide
Travelers' Choice 2018
TripAdvisor
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2018
China’s Top 100 Hotels
Travel + Leisure China
Luxury Hotels 2018 – Editor's Choice
Tripsavvy
China Top 10 Hotels
Condé Nast Traveler The Gold List 2018
TripAdvisor’s Travellers’ Choice Awards
TripAdvisor’s Travellers’ Choice Awards
2017
Award Title
Awarded By
Urban Resort of the Year
That's 2017 Hospitality Awards
The Gold List 2017
Condé Nast Traveler
TripAdvisor’s Travellers’ Choice Awards
PHÉNIX – One Michelin Star Restaurant
The Michelin Guide Shanghai 2017
2016
Award Title
Awarded By
Condé Nast Traveler
Tripadvisor
TripAdvisor’s Travellers’ Choice Awards
2015
Award Title
Awarded By
National Geographic Traveler China
China Global Traveler
City Traveler Best Hotel Awards 2015 - 2016
Condé Nast Traveler's Readers' Choice Awards 2015
Tripadvisor
Tripadvisor
Dianping.com
China Sommelier Association
TripAdvisor's Travellers' Choice Awards
Designer Magazine
Condé Nast Traveler China
2014
Award Title
Awarded By
The Bund Best Design Hotels Award
TimeOut Shanghai Magazine
Tripadvisor Travellers Awards
Conde Nast Traveler's Readers' Choice Awards
City Traveler Best Hotel Awards
Travel + Leisure China Travel Awards
TimeOut Shanghai Magazine
Target Magazine
The Inaugural Conde Nast China's Reader's Choice Awards
Conde Nast Traveler China
TripAdvisor's Traveler's Choice Awards
Conde Nast Traveler China
Tatler China